Sérgio Mendes CIO

"The requisites for using the software defined the cycle of benefits which were soon to be experienced, since the implementation of the tool immediately required an inventory of all the technological assets maintained by the organization, and this promoted a significant rearrangement of its internal infrastructure. By producing an inventory, we managed to clearly define a formal framework of the responsibilities for each technological asset. Simply defining who is in charge of what solved nearly 90% of our infrastructure-related problems, in addition to having resolved several internal conflicts across management areas. Now, each one knows exactly what is and what is not within the scope of their work, and each area is expected to protect assets under their custody"
Magazine Case